Privacy Policy
At North Idaho Flood & Fire, we are committed to protecting your privacy and safeguarding any personal information you provide through our website, phone calls, text messages, email communications, and service requests.
We may collect the following information when you contact us or request services:
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Name
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Phone number
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Email address
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Property address
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Service request details
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Insurance claim information (when applicable)
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Information submitted through website forms
How We Use Your Information
North Idaho Flood & Fire uses your information to:
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Respond to inquiries and service requests
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Schedule inspections, estimates, and restoration services
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Communicate regarding projects and appointments
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Process billing and payments
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Coordinate with insurance providers when authorized
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Improve our website and customer experience
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Comply with legal and regulatory requirements
Text Messaging (SMS) Communications
By providing your mobile phone number, you consent to receive text messages from North Idaho Flood & Fire related to:
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Appointment scheduling and reminders
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Service updates
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Emergency response communications
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Customer support
Message and data rates may apply. Message frequency varies.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
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Complete requested services
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Work with insurance carriers or adjusters on your behalf
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Process payments
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Comply with legal obligations
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Protect the rights, property, or safety of North Idaho Flood & Fire, our customers, or others
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
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Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
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North Idaho Flood & Fire
208-263-1058
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Terms SMS Terms & Conditions
Terms of Service
Effective Date: June 17, 2026
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By providing your mobile phone number and opting in to receive text messages from North Idaho Flood & Fire, you consent to receive SMS communications related to our services.
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The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
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Types of Messages You May Receive
By opting in, you may receive text messages regarding:
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Appointment scheduling and appointment reminders
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Emergency service updates
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Project status updates
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Inspection scheduling
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Estimate follow-ups
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Customer service communications
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Account notifications related to requested services
Message Frequency
Messaging frequency may vary depending on your interaction with North Idaho Flood & Fire and the services you request.
Message and Data Rates
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-Out Instructions
To opt out at any time, text STOP.
After you send STOP, you will no longer receive SMS messages from North Idaho Flood & Fire unless you opt in again.
Help Instructions
For assistance, text HELP or visit our website at https://www.northidahofloodandfire.com.
You may also contact our office directly for support.
208-263-1058
Privacy
Your information is handled in accordance with our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Contact Information
North Idaho Flood & Fire