

Emergency Resources
EMERGENCY RESPONSE GUIDE
Stay calm, follow the steps, and contact us if you need immediate assistance.
In the Case of a Flood, Water Damage or Burst Pipe:
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Turn off your water – If the flood is caused by an internal plumbing issue, locate and turn off the main water valve. 
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Avoid electrical areas – Do not touch electrical outlets or appliances if standing in water. 
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Move valuables to higher ground – If it’s safe, move furniture and important belongings to prevent water damage. 
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Document the damage – Take photos and videos of the affected areas. 
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Call North Idaho Flood and Fire – Reach out to our team at 208-263-1058 for professional water extraction and restoration services. 
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In the Case of a Mold Issue:
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Identify the source – Find and stop the moisture source causing the mold. 
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Avoid disturbing the mold – Do not try to clean or remove mold without proper protection. 
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Call North Idaho Flood and Fire – We specialize in mold remediation and are certified to assess and safely remove mold. Contact us at 208-263-1058. 
 
In the Case of a Fire Damage:
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Evacuate immediately – Leave your home or building as quickly and safely as possible. 
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Exit the building. 
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Use stairs, not elevators – Ensure you avoid elevators and use stairways to exit. 
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Call 911 – Once you're in a safe location, contact emergency services. 
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Do not re-enter the building – Wait for emergency personnel to declare it safe before going back inside. 
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Contact North Idaho Flood and Fire – We can help with smoke and fire damage cleanup. Reach out at 208-263-1058. 
 
In the Case of Smoke Damage:
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Ventilate the area – Open windows and doors to allow fresh air in. 
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Do not clean soot yourself – Improper cleaning can make smoke damage worse. 
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Document the damage – Take photos of affected areas for insurance claims. 
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Contact North Idaho Flood and Fire – Our team is experienced in smoke damage restoration. Call us at 208-263-1058. 
 
In the Case of a Storm:
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Stay indoors – During severe storms, stay inside and away from windows. 
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Secure important documents – Place valuable items and documents in waterproof containers. 
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Check for damage after the storm – Once it’s safe, inspect your home for damage. 
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Contact North Idaho Flood and Fire – For any storm-related damage such as flooding or structural issues, reach out to us for immediate help at 208-263-1058. 
 
For 24/7 emergency response, contact North Idaho Flood and Fire at 208-263-1058. We're here to help you restore your home and peace of mind.
24 Hour Emergency Services 208-263-1058
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